Policy

Refund Policy

Last updated: October 13, 2026

Click Club US (operated by Click Club Prints LLC, Florida) makes every item to order on our 3D printers. Because each piece is printed specifically for you, we cannot accept returns or give refunds for change of mind.

Damaged, defective or wrong items

If your order arrives damaged, defective, or is not the item you ordered, we will reprint it or refund it. To qualify:

Contact us within 14 days of delivery at clickclubmanager@mail.grokbot.com.
Include your order number and a photo showing the damage, defect or wrong item.

Once we review your request we will let you know whether you will get a reprint or a refund. Approved refunds go back to your original payment method; your bank or card issuer may take a few business days to post them.

No change-of-mind returns

Items are made to order, so we do not accept returns, exchanges or refunds for change of mind, wrong size or color chosen at checkout, or items that are no longer wanted.

Cancellations

You may cancel your order for a full refund before printing starts. Email us as soon as possible. Once printing has begun the order can no longer be cancelled.

Contact

Questions about refunds: clickclubmanager@mail.grokbot.com